Terms and Conditions
Effective Date: May 13, 2026
Welcome to HealthFlex. These Terms and Conditions (“Terms”) govern your use of our website https://healthflex.co.in and any services, content, or features provided by HealthFlex (“we”, “our”, or “us”). By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website.
1. About HealthFlex
HealthFlex is a healthcare systems integration firm specializing in designing, implementing, and integrating digital health systems including HMIS, EMR, LIMS, and public health platforms for governments, hospitals, and healthcare networks across India. These Terms apply to all visitors, users, and clients engaging with our website and services.
2. Acceptance of Terms
By using our website, you represent that you are at least 18 years of age and capable of forming a binding contract. If you are using our website on behalf of an organization, you represent that you have authority to bind that organization to these Terms.
3. Intellectual Property Rights
All content, materials, text, graphics, logos, icons, images, audio clips, video clips, data compilations, and software on this website (collectively, “Content”) are the property of HealthFlex or its licensors and are protected by Indian and international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, create derivative works of, publicly display, or commercially exploit any Content without our prior written consent.
HealthFlex and the HealthFlex logo are trademarks of HealthFlex. Other names, logos, and brands appearing on our website may be trademarks of their respective owners.
4. Permitted Use
You may access and use our website for lawful purposes only. You agree not to:
- Use the website in any way that violates applicable laws or regulations
- Attempt to gain unauthorized access to any portion of the website or its systems
- Interfere with or disrupt the operation of the website or servers
- Upload or transmit viruses, malware, or any harmful code
- Collect or harvest information about other users without their consent
- Use automated systems (bots, scrapers) to access the website without permission
5. User Submissions and Feedback
If you submit comments, suggestions, ideas, or other feedback (“Submissions”) to us through our website or communication channels, you grant HealthFlex a perpetual, irrevocable, royalty-free, worldwide license to use, modify, and incorporate such Submissions into our services without obligation to you. Submissions will be considered non-confidential unless explicitly stated otherwise.
6. Third-Party Links and Embedded Content
Our website may contain links to third-party websites, resources, or embedded content (such as videos, documentation, or open-source project references). These links are provided for your convenience only. We do not control, endorse, or assume responsibility for the content, privacy policies, or practices of any third-party websites. Your interactions with third-party sites are at your own risk.
7. Disclaimer of Warranties
YOUR USE OF OUR WEBSITE IS AT YOUR SOLE RISK. THE WEBSITE AND ALL CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, HEALTHFLEX DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
We do not warrant that the website will be uninterrupted, error-free, secure, or free from viruses or other harmful components. Any information obtained through the website is used at your own discretion and risk.
8. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, HEALTHFLEX AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR USE OR INABILITY TO USE THE WEBSITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Our total liability to you for any claims arising from these Terms or your use of the website shall not exceed the amount you have paid to us (if any) in the past twelve months.
9. Indemnification
You agree to indemnify, defend, and hold harmless HealthFlex and its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys’ fees) arising out of or relating to: (a) your violation of these Terms; (b) your use of the website; (c) your violation of any third-party rights; or (d) any content you submit to us.
10. Service Agreements
These Terms apply to your use of our website. Any engagement for professional services (such as HMIS implementation, systems integration, consulting, or deployment) will be governed by a separate written agreement executed between HealthFlex and your organization. In the event of any conflict between these Terms and a signed service agreement, the terms of the service agreement shall control with respect to the services provided thereunder.
11. Privacy and Data Protection
Your use of our website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our data collection and handling practices.
12. Termination
We reserve the right, in our sole discretion, to terminate or suspend your access to our website, without notice or liability, for any reason, including but not limited to your breach of these Terms. Upon termination, your right to use the website will cease immediately.
13. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. Any dispute arising out of or relating to these Terms or your use of the website shall be submitted to the exclusive jurisdiction of the courts located in Bengaluru, Karnataka, India.
Prior to initiating any legal proceeding, you agree to first attempt to resolve the dispute informally by contacting us at legal@healthflex.co.in.
14. Modifications to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on this page, with the updated “Effective Date” indicated at the top. Your continued use of the website after any such changes constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.
15. Severability
If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
16. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and HealthFlex regarding your use of our website and supersede all prior or contemporaneous communications and proposals, whether oral or written.
17. Contact Information
If you have any questions about these Terms, please contact us at:
HealthFlex
Website: https://healthflex.co.in
Email: legal@healthflex.co.in
By using the HealthFlex website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.