Privacy Policy
Effective Date: May 13, 2026
HealthFlex (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://healthflex.co.in or use our healthcare systems integration services.
1. Information We Collect
We collect information that you voluntarily provide to us when you express interest in our services, fill out contact forms, request a demo, or communicate with us. This may include:
- Name, email address, phone number, job title, and organization name
- Technical information such as IP address, browser type, and device identifiers
- Project-related data when you engage us for HMIS, EMR, or LIMS implementations
- Communications and correspondence with our team
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve our healthcare integration services
- Respond to your inquiries, requests, or support needs
- Send you technical notices, updates, and administrative messages
- Comply with legal obligations and protect our rights
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. You can control cookies through your browser settings. Essential cookies may be required for certain website functionality.
4. How We Share Your Information
We do not sell or rent your personal information. We may share your information in the following circumstances:
- Service Providers: Trusted third parties who assist with hosting, analytics, and email delivery under confidentiality agreements
- Legal Compliance: When required by law, court order, or government regulation
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you have authorized us to share your information
5. Data Security
We implement industry-standard security measures to protect your information, including encryption, access controls, and regular security assessments. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Contact form submissions and inquiries are retained for service improvement and future correspondence.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your personal information
- Object to or restrict certain processing activities
- Request data portability
- Withdraw consent where processing is based on consent
To exercise these rights, please contact us at privacy@healthflex.co.in.
8. Third-Party Links
Our website may contain links to third-party websites, applications, or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any personal information.
9. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised effective date. Your continued use of our website after such changes constitutes your acceptance of the updated policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
HealthFlex
Email: privacy@healthflex.co.in
Website: https://healthflex.co.in
This Privacy Policy applies solely to information collected through HealthFlex website and services. By using our website, you consent to the terms of this Privacy Policy.